privacy policy

Privacy Policy

Heather Reed Fitness our values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our app, or engage with our services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Name, email address, phone number, and billing information when you create an account or purchase a service.

  • Health and fitness information, such as goals, injuries, or preferences, to customize your training program.

1.2 Non-Personal Information

  • Browser type, device information, and IP address through cookies or analytics tools.

  • Aggregated data for website performance and user engagement insights.

2. How We Use Your Information

We use your information to:

  • Deliver personalized fitness training programs.

  • Process payments and manage subscriptions.

  • Provide customer support and respond to inquiries.

  • Improve our website, app, and services.

  • Send updates, promotional offers, and newsletters (you can opt out at any time).

3. How We Share Your Information

We will not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Payment processors, email platforms, or analytics tools that help us operate our business.

  • Legal Authorities: If required by law or to protect our rights, users, or the public.

  • With Your Consent: For example, sharing progress stories or testimonials.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience, analyze site traffic, and personalize content. You can adjust your browser settings to refuse cookies, but some features of our website may not function properly.

5. Data Security

We implement secure data storage and processing practices, including encryption and regular monitoring, to safeguard your information. However, no method of online transmission or storage is 100% secure.

6. Your Privacy Choices

  • Access and Update Your Information: Log in to your account to update your details.

  • Unsubscribe from Emails: Use the "unsubscribe" link in any marketing email.

  • Delete Your Account: Contact us to request data deletion, subject to applicable laws.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.

8. Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect data from children.

9. Changes to This Privacy Policy

We may update this policy periodically. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: